We Have an Outstanding Story

Spread the word often, and feel proud!

Robin Koch, R.N., drops off prescriptions for elderly patients who live near her so they don’t have to go out by themselves. She checks on patients who live alone and spends time with them. It’s the way she gives back to the people she cares about and cares for—her friends and neighbors inside her community.

You can read more about this story inside CheckUp. It’s just one of thousands of inspiring, uplifting stories that happen inside our hospital every day.

Whenever we have breaking news or a significant story to tell—a new procedure to help people live cancer-free, a new facility in which to deliver care, or a new outreach program to help people less fortunate—we
share the news with you first.

We always have made it a top priority to share news with people inside and outside the hospital, so you always know what we’re doing and what our future will look like. Our organization’s openness and transparency is unmatched, and that makes me proud.

When you want the latest information about us, you can turn to many places—most notably right here in CheckUp, and at the ongoing employee forums. For the technologically savvy, there are other places you can find up-to-the-minute information—on our recently redesigned Internet Web site (www.lvh.org), see page 12 for more details, and our intranet site (www.lvh.com).

To keep you informed, we created a special place on our Internet site, called LVH in Detail (www.lvh.org/indetail). There you will find many documents that tell our story about how our care benefits the people of our community. You can read our most recent annual report, transcripts from our interviews with The Morning Call and our tax documents. You can also read “Caring for Our Community,” our audio-visual presentation that vividly tells the story of our organization’s outreach.

We have many valuable ways to communicate with you, but to tell the complete story of how we benefit our community, we need your help. Perhaps it’s a reflection of our focus, or our modesty, but we often concentrate so much on the delivery of care to our community that we sometimes forget to tell our story to others.

As a result, our neighbors, friends and family members aren’t always aware we give back to people who are underinsured or uninsured through our generous charity care program. They don’t know about the way we give back to our cities and townships in meaningful ways, such as the fire truck we helped purchase for Salisbury Township.

These vital programs and outreach will continue into the future, and it’s important for us to tell people in our community about them. So say it loud, and say it often. Take the pride you have in working here and show it to people you meet every day outside of the hospital.

If you are a member of an organization that would benefit from hearing our story or viewing our community presentation, please call 610-402-CARE to make it happen. Thank you for all you do to strengthen our story of community benefit every day.

Lou Liebhaber, Chief Operating Officer

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